Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or purchase from our website.

Information We Collect
When you visit or place an order on our website, we may collect the following information:

  • Full Name
  • Phone Number
  • Email Address
  • Billing & Shipping Address
  • Payment Information
  • Device & Browser Information
  • IP Address
  • Order History

How We Use Your Information
We use your information for the following purposes:

  • To process and deliver your orders
  • To provide customer support
  • To improve our website and services
  • To send order updates and important notifications
  • To prevent fraud and unauthorized transactions
  • To comply with legal obligations

Payment Security
We use secure payment gateways and industry-standard security measures to protect your payment information. However, ConGenBD does not store sensitive card or banking details on our servers.

Cookies
Our website may use cookies to improve browsing experience, analyze website traffic, and personalize content. You may disable cookies from your browser settings if preferred.

Third-Party Services
We may share necessary information with trusted third-party service providers such as: *Courier & Delivery Partners *Payment Gateway Providers *Website Analytics Services, These third parties are only authorized to use your information for service-related purposes.

Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee 100% security.

Your Rights
You have the right to:

  • To process and deliver your orders
  • Request access to your personal information
  • Request correction of incorrect information
  • equest deletion of your information (subject to legal obligations)
  • Opt out of promotional communications

Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Policy Updates
ConGenBD reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page.